Existing customers

Support that actually resolves things

One page for refunds, machine issues, product requests and service scheduling. Most reports are resolved within 24 hours.

Support resources

How can we help today?

Jam, sold-out selection, card reader problem or temperature concern — use the form and we dispatch a technician.

Charged but did not receive your item? Refunds are typically processed within one business day.

Want a specific snack, drink or fresh item stocked? Tell us and we will trial it on your next service visit.

Need a machine moved, added, upgraded or removed? We handle scheduling and logistics at no cost.

Include your building name and the machine number on the label when possible — it lets us pull telemetry and confirm the transaction instantly.